Managing Change and Innovation in Public Service Organizations

Managing Change and Innovation in Public Service Organizations Summary:

Publisher: Routledge 2005 | 262 Pages | ISBN: 0415328985 | PDF | 1.4 MB

The context of public services is becoming ever more complex, particularly as governments strive to improve and modernize services. As a result, managing change and innovation is a core task for the successful public manager.

This textbook sets out to equip future and current public managers with the understanding and skills required to be effective. The text includes specially commissioned case-studies and chapters on managing cultural change, implementing and sustaining change, designing and sustaining innovation, and managing change in a volatile environment. The authors draw out the best contemporary theory and practice to provide a coherent approach to the topic that will be key reading for those studying public management and managers in the public sector.

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