Business Etiquette for Dummies

Business Etiquette for Dummies Summary:

For Dummies | 2008 | Englisch | Pages: 361 | ISBN 0470147092 | Fox, Sue | PDF | 3 Mb

Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation. 

This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to: Make a great first impression 

Meet and greet with ease 

Be a good company representative 

Practice proper online etiquette 

Adapt to the changing rules of etiquette 

Deal with difficult personalities without losing your cool 

Become a well-mannered traveler 

Develop good relationships with your peers, staff, and superiors 

Give compliments and offer criticism 

Respect physical, racial, ethnic, and gender differences at work 

Learn the difference between “casual Friday” and sloppy Saturday 

Develop cubicle courtesy 

Avoid conversational faux pas 

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